Last Updated: 2026-10-06

Welcome to Kowura. Kowura is an online educational and tutorial platform that connects students and tutors and provides access to educational courses, tutorials, learning materials, and related services.

This Privacy Policy explains how Kowura (“Kowura,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares personal information when you visit or use our website at https://kowura.com, create an account, enroll in or provide courses, communicate with us, make or receive payments, or otherwise use our services.

By using Kowura, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, you should not use the website or our services.

1. Who We Are

Our website is https://kowura.com.

Kowura operates an online learning platform through which tutors may offer educational services and courses and students may register, enroll in courses, access learning materials, communicate with tutors where available, and make payments for applicable services.

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us through the contact information provided on our website.

2. Information We Collect

We collect information that you provide directly to us, information generated through your use of the platform, and certain information collected automatically through cookies and similar technologies.

The information we collect may include the following:

2.1 Account and Registration Information

When you create an account on Kowura, whether as a student, tutor, or other user, we may collect information such as:

• Full name;
• Email address;
• Telephone or mobile phone number;
• Username and account credentials;
• Profile information and profile photograph, where applicable;
• Country, location, or other relevant profile information;
• Information required to verify or manage your account; and
• Other information you choose to provide.

Some information may be required to create or maintain an account. If you do not provide information that is necessary for a particular service, we may not be able to create your account or provide that service.

2.2 Student Information

If you use Kowura as a student, we may collect information relating to your use of the learning platform, including courses you enroll in, courses you purchase, learning progress, completed lessons, quiz or assessment results, certificates or achievements, and interactions with available course features.

This information allows us to provide and administer educational services, maintain accurate course records, track progress, and improve the learning experience.

2.3 Tutor Information

If you register or operate as a tutor on Kowura, we may collect additional information necessary to create and manage your tutor profile and provide tutor-related services.

This may include your name, email address, phone number, profile information, qualifications or professional information you choose to provide, course information, teaching materials, payment or payout information, and other information required to administer your tutor account.

Some tutor information may be displayed publicly on the website, such as your name, profile photograph, biography, course information, qualifications, or other information you choose to make available through your tutor profile.

2.4 Course and User-Generated Content

Tutors may upload or submit educational materials, course descriptions, documents, images, videos, presentations, assignments, quizzes, and other content to Kowura.

Students may also submit information or content as part of their participation in courses, assignments, discussions, reviews, or other platform activities.

We may process this information as necessary to operate the platform, deliver courses, facilitate interactions between tutors and students, administer accounts, maintain platform security, and provide the services requested by users.

2.5 Contact Forms and Communications

If you contact us through a contact form, email, telephone, or another communication method, we may collect the information you provide, including your name, email address, telephone number, message, attachments, and other information contained in your communication.

We use this information to respond to inquiries, provide support, investigate issues, communicate with you, and maintain appropriate records of our communications.

3. Payment Information

Kowura may allow students to purchase courses and may facilitate payments or payouts relating to tutors.

Payments may be processed through third-party payment providers, including Stripe. When you make a payment through Stripe, your payment information may be collected and processed directly by Stripe in accordance with Stripe’s own privacy policy and terms.

Depending on the payment method and services being used, payment information may include information such as your name, email address, billing information, transaction amount, transaction date, payment status, and other information necessary to process or verify a transaction.

We do not intend to store your full credit or debit card number on our own website servers. Payment card information is generally handled by our payment processor, such as Stripe, in accordance with its security practices and applicable requirements.

We may retain transaction-related information, such as payment status, transaction identifiers, amounts, dates, refunds, and other necessary records for accounting, customer support, fraud prevention, dispute resolution, and legal or regulatory purposes.

4. Tutor Payments and Payouts

Where Kowura facilitates payments to tutors, we may collect or receive information necessary to process tutor payouts.

This information may include payment account details, financial or payout information, tax or identity information where required, transaction records, and other information necessary to comply with payment, accounting, fraud-prevention, or legal requirements.

Where a third-party payment provider processes tutor payouts, that provider may independently process your information under its own privacy policy and terms.

5. Google reCAPTCHA

Kowura uses Google reCAPTCHA or similar security technology to help protect our website from spam, abuse, automated submissions, fraudulent activity, and other malicious behavior.

Google reCAPTCHA may collect information about your device, browser, IP address, interactions with the website, and other technical information necessary to determine whether activity is likely to be performed by a human user or an automated system.

The use of Google reCAPTCHA is subject to Google’s applicable terms and privacy policies.

6. Cookies and Similar Technologies

Kowura uses cookies and similar technologies to operate the website, maintain user sessions, remember preferences, provide account functionality, improve security, analyze website usage, and improve our services.

Cookies are small files that may be stored on your device when you visit a website.

We may use different types of cookies, including:

• Essential cookies: Necessary for account login, authentication, security, navigation, and core website functionality.
• Preference cookies: Used to remember settings and preferences.
• Analytics cookies: Used, where applicable, to understand how visitors use our website and help us improve performance and functionality.
• Security cookies: Used to detect suspicious activity, spam, fraud, and abuse.
• Third-party cookies: Cookies that may be placed by services such as payment providers, embedded content providers, analytics services, or other third-party technologies.

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies for convenience.

If you have an account and log in, cookies may be used to maintain your login session and remember certain display or account preferences.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent certain parts of Kowura from functioning correctly.

7. Automatically Collected Information

When you access Kowura, certain technical information may be collected automatically. This may include:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Language and regional settings;
• Pages visited;
• Links clicked;
• Date and time of visits;
• Referring website or source;
• General location information;
• Website usage information; and
• Technical information relating to errors, security events, or website performance.

We use this information to maintain and secure the website, understand how users interact with Kowura, diagnose technical problems, prevent abuse, and improve our services.

8. Comments, Reviews, and Public Content

Users may be able to post comments, reviews, questions, course discussions, or other content depending on the features available on Kowura.

Information that you voluntarily publish in a public area of the website may be visible to other users and, in some circumstances, search engines or members of the public.

Please avoid publishing sensitive personal information or information that you do not want to make publicly available.

When visitors leave comments, we may collect the information shown in the comment form, as well as the visitor’s IP address and browser user-agent information for spam detection, moderation, and security purposes.

9. Embedded Content and Third-Party Services

Courses and other pages on Kowura may contain embedded content or integrations from third parties, including videos, images, payment services, maps, social-media content, educational tools, or other external services.

Third-party services may collect information about you when you interact with their content or services. Their processing of personal information is governed by their own privacy policies and terms.

Kowura does not control the privacy practices of third-party websites and services and encourages users to review their privacy policies before using those services.

10. How We Use Your Information

We use personal information for purposes that include:

• Creating and managing user accounts;
• Providing access to courses and educational materials;
• Connecting students and tutors;
• Managing tutor profiles and course listings;
• Processing course purchases and other payments;
• Facilitating tutor payouts where applicable;
• Tracking enrollment and learning progress;
• Providing certificates, assessments, or other learning features;
• Responding to questions and providing customer support;
• Sending important account, service, security, and transaction-related communications;
• Preventing spam, fraud, abuse, and unauthorized activity;
• Protecting the security and integrity of our website;
• Improving our website, courses, services, and user experience;
• Understanding website usage and performance;
• Complying with legal, accounting, tax, and regulatory obligations;
• Resolving disputes and enforcing our terms and policies; and
• Any other purpose disclosed to you at the time information is collected.

11. How We Share Information

We do not sell your personal information simply because you use Kowura.

We may, however, share personal information with trusted third parties where reasonably necessary to operate the platform or provide requested services.

These parties may include:

• Website hosting and infrastructure providers;
• Payment processors such as Stripe;
• Security and spam-prevention providers such as Google reCAPTCHA;
• Email and communication service providers;
• Analytics and website-performance providers;
• Technology providers that support Tutor LMS, WordPress, or other website functionality;
• Professional advisers and service providers;
• Government authorities or regulators where legally required; and
• Other service providers where necessary to provide services requested by you.

We may also disclose information where necessary to protect our rights, users, property, systems, or the safety of individuals; investigate suspected fraud or abuse; enforce our agreements; or comply with a valid legal request.

12. Information Shared Between Students and Tutors

Because Kowura is an educational marketplace and learning platform, certain information may be visible to tutors or students as necessary for the operation of courses and educational services.

For example, a tutor may receive information about students enrolled in their courses that is necessary to administer the course, monitor participation, provide instruction, assess submitted work, or communicate with students.

Similarly, information about tutors, their profiles, and their courses may be made available to students so that students can evaluate and enroll in educational offerings.

Users should only use information obtained through Kowura for legitimate educational or platform-related purposes and should not misuse, copy, distribute, or disclose another user’s information without authorization.

13. Legal Basis for Processing

Where applicable privacy laws require us to identify a legal basis for processing personal information, we may process information on the basis of:

• Your consent;
• The need to provide services or perform an agreement with you;
• Our legitimate interests in operating, securing, and improving Kowura;
• Compliance with legal, accounting, tax, or regulatory obligations; or
• Other lawful grounds permitted by applicable law.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account information may be retained while your account remains active and for a reasonable period afterward where necessary for legitimate business, legal, security, accounting, or dispute-resolution purposes.

Course enrollment, transaction, payment, and tutor payout records may be retained for as long as necessary to maintain accurate business and financial records and comply with applicable legal or accounting requirements.

Comments and publicly submitted content may remain on the website unless they are removed by the user, by us, or where removal is otherwise appropriate.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

15. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These measures may include access controls, authentication mechanisms, security monitoring, software updates, secure connections, administrative controls, and other safeguards appropriate to the nature of the information we process.

However, no website, online platform, or method of electronic transmission is completely secure. We therefore cannot guarantee that personal information will always be completely protected against every possible security threat.

16. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information in appropriate circumstances;
• Request restriction of certain processing activities;
• Object to certain processing activities;
• Withdraw consent where processing is based on consent;
• Request portability of certain information; and
• Make a complaint to a relevant data-protection or privacy authority.

These rights may be subject to legal limitations. For example, we may be required to retain certain information for legal, tax, accounting, security, fraud-prevention, or dispute-resolution purposes.

17. Account Deletion

If you wish to close your Kowura account or request deletion of your personal information, you may contact us using the contact information provided on the website.

We may need to verify your identity before processing an account deletion or data-access request.

Deleting an account may not result in the immediate deletion of every piece of information associated with it. Certain records may need to be retained where required by law or reasonably necessary for legitimate business purposes, such as financial records, fraud prevention, security, dispute resolution, or enforcement of our agreements.

18. Children’s Privacy

Kowura is an educational platform and may be accessed by students of different ages. Where our services are used by children or minors, we will handle their information in accordance with applicable privacy and child-protection laws.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited without the required parental or guardian consent.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action where required.

19. International Data Processing

Kowura may use service providers located in different countries. As a result, personal information may be transferred to or processed in countries other than the country where you live.

Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are used when personal information is transferred internationally.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, legal requirements, or the way we process personal information.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy. Where required by applicable law, we may provide additional notice or obtain consent for significant changes.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle your information.

21. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is being handled, please contact Kowura through the contact information provided on our website.

Website: https://kowura.com

We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.